https://community.ee.co.uk/t5/Contracts-Billing/Bills-error/m-p/1226680#M67659 <P>Hi</P><P>I have been billed twice in January. How can I get a refund?</P> Tue, 07 Feb 2023 10:11:44 GMT confused49 2023-02-07T10:11:44Z https://community.ee.co.uk/t5/Contracts-Billing/Bills-error/m-p/1218296#M66656 <P>Hiya</P> Tue, 10 Jan 2023 10:11:48 GMT https://community.ee.co.uk/t5/Contracts-Billing/Bills-error/m-p/1218296#M66656 CLA042019 2023-01-10T10:11:48Z https://community.ee.co.uk/t5/Contracts-Billing/Bills-error/m-p/1218313#M66659 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1478573">@CLA042019</a></P> <P>Thanks for coming here.&nbsp;</P> <P>Is your bill showing an incorrect charge?&nbsp;</P> <P>Could you let me know some further details?&nbsp;</P> <P>Leanne <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Tue, 10 Jan 2023 11:09:39 GMT https://community.ee.co.uk/t5/Contracts-Billing/Bills-error/m-p/1218313#M66659 Leanne_T 2023-01-10T11:09:39Z https://community.ee.co.uk/t5/Contracts-Billing/Bills-error/m-p/1226680#M67659 <P>Hi</P><P>I have been billed twice in January. How can I get a refund?</P> Tue, 07 Feb 2023 10:11:44 GMT https://community.ee.co.uk/t5/Contracts-Billing/Bills-error/m-p/1226680#M67659 confused49 2023-02-07T10:11:44Z https://community.ee.co.uk/t5/Contracts-Billing/Bills-error/m-p/1226725#M67668 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3426240">@confused49</a></SPAN>&nbsp;</P> <P>I'm sorry to hear this.</P> <P>I'd recommend contacting our Customer Care team so they can check your account to see if a refund has been issued automatically. If it hasn't been issued, they can process it for you.</P> <P>Jon</P> Tue, 07 Feb 2023 11:53:58 GMT https://community.ee.co.uk/t5/Contracts-Billing/Bills-error/m-p/1226725#M67668 Jon_K 2023-02-07T11:53:58Z