topic How cha ge bill payer message in Contracts & Billing

How cha ge bill payer message

Petershuttlewor — Sat, 04 Feb 2023 09:56:58 GMT

I can't get into sections on my phone because message says I need to contact the bill payer, but I am the bill payer! What should I do to resolve this?

Re: How cha ge bill payer message

Chris_B — Sat, 04 Feb 2023 10:00:47 GMT

@Petershuttlewor you need to logon to your online EE account and change your account user status from user to bill payer.

Re: How cha ge bill payer message

XRaySpeX — Sat, 04 Feb 2023 12:28:11 GMT

@Petershuttlewor : You need to be set up as the Bill Payer under Account Settings > Manage Numbers