topic Re: "Brought Forward" Bill Charges. in Contracts & Billing

"Brought Forward" Bill Charges.

djtdavies — Wed, 01 Feb 2023 14:00:29 GMT

I recently contacted yourselves via a telephone conversation about my previous bill, and was told that with my £40 payment on January 6th, that i would have the remaining balance removed, upon checking my bill for Feb 6th, i can see there is a balance of £37 being brought forward.

Re: "Brought Forward" Bill Charges.

Gareth43 — Wed, 01 Feb 2023 14:21:51 GMT

Hello there you would need to ring CS as no one as account access on here to tell you my friend.

Re: "Brought Forward" Bill Charges.

Leanne_T — Wed, 01 Feb 2023 14:53:55 GMT

Hi @djtdavies

Thanks for coming here.

Is there any credit showing?

If not, please call us on 150 and the team will help you get this looked into.

Thanks 🙂

Leanne.