https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1221844#M67062 <P>This happened to me some time ago when I swapped SIM cards.</P><P>Online it said I wasn't eligible for an upgrade but when I called up they said their system was showing I could upgrade and have up to 5 lines.</P><P>Might be worth calling 150 and speaking with the upgrades team.</P> Sat, 21 Jan 2023 19:41:12 GMT garetc 2023-01-21T19:41:12Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1221744#M67055 <P>Hi, my account now says I am not upgrade eligible? When just 3 days ago I was allowed to upgrade? Any ideas why?&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>Thanks&nbsp;</P> Sat, 21 Jan 2023 15:18:28 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1221744#M67055 amandajayne1304 2023-01-21T15:18:28Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1221775#M67056 <P>You wouldn't have asked EE for your PAC &amp; not used it, would you?</P> <P>What does texting UP to 150 say?</P> Sat, 21 Jan 2023 16:28:13 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1221775#M67056 XRaySpeX 2023-01-21T16:28:13Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1221844#M67062 <P>This happened to me some time ago when I swapped SIM cards.</P><P>Online it said I wasn't eligible for an upgrade but when I called up they said their system was showing I could upgrade and have up to 5 lines.</P><P>Might be worth calling 150 and speaking with the upgrades team.</P> Sat, 21 Jan 2023 19:41:12 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1221844#M67062 garetc 2023-01-21T19:41:12Z