topic Bill in Contracts & Billing

Bill

Kathleen77 — Sat, 21 Jan 2023 14:19:33 GMT

My contract for my Apple Watch has finished, how ever I am still being chargers for it in this months bill ! How do I stop this ? I thought it would automatically stop as the contract is paid off.

Re: Bill

XRaySpeX — Sat, 21 Jan 2023 16:31:05 GMT

These mobile contracts don't just end, just the min. term expires. They are not fixed term contracts. After the min. term they just carry on at the same price on a rolling 30-days' notice basis until you explicitly cancel, upgrade or port your no. away. There will however be a 10% discount after 3 months.

Re: Bill

James_B — Sat, 21 Jan 2023 16:31:07 GMT

Hi @Kathleen77,

Welcome to the EE Community. 🙂

At the end of your contract's minimum term, it continues as a rolling 30 day contract.

If you'd like to cancel your watch's data plan, please get in touch on 150.

Thanks

James