topic Re: Coming out of contract in Contracts & Billing

Coming out of contract

Karenb1 — Fri, 20 Jan 2023 12:05:12 GMT

I have a broadband account at £24 per month and mobile at £21 per month. Like a lot of people at the moment I am trying to save money where I can as I recently relocated and am currently out of work (I'm a pensioner but still need to work to make ends meet so looking desperately for a job) Unfortunately both contracts have at least 18 months to run so is there anything I can do to try and save some money? TIA

Re: Coming out of contract

XRaySpeX — Fri, 20 Jan 2023 13:26:16 GMT

Not a lot! By cancelling you'd have to pay off the rest of the contract terms anyway.

Re: Coming out of contract

Christopher_G — Fri, 20 Jan 2023 13:50:01 GMT

Hi @Karenb1

Welcome to the community.

You aren't able to reduce the cost of the plan within the minimum period. Our Mobile Care team would be able to take a look at your bills for you to see if you're paying for anything else that may save you money.

Chris