topic Re: My husband has died in Contracts & Billing

My husband has died

Melanie2121 — Sun, 15 Jan 2023 20:29:33 GMT

Re: My husband has died

Melanie2121 — Sun, 15 Jan 2023 20:28:19 GMT

Re: My husband has died

Melanie2121 — Sun, 15 Jan 2023 20:31:15 GMT

Re: My husband has died

XRaySpeX — Sun, 15 Jan 2023 20:32:40 GMT

@Melanie2121 : Refer to Change my account in the case of a life event :

Notifying us of a bereavement

Use the online form to notify us of a bereavement.

We’ll need:

the account holder’s name and number

a number to contact you on

You can also let us know by phone. Call 150 from an EE phone or 07973 100 150 from any phone.

If you experience a bereavement, you can either:

disconnect their broadband or number and close their account

transfer the connection or number to someone else

Re: My husband has died

Melanie2121 — Sun, 15 Jan 2023 20:33:55 GMT

Can someone call me on my mobile phone I wish to have a conversation with someone about my husbands phone

Re: My husband has died

XRaySpeX — Sun, 15 Jan 2023 20:35:46 GMT

@Melanie2121 : I've already given you guidance.

No one will contact you from this user discussion group other than thro' the medium of these forums by posts such as this. Anyway we haven't the faintest idea who you are.

Re: My husband has died

Leanne_T — Mon, 16 Jan 2023 07:32:27 GMT

Hi @Melanie2121

I'm very sorry to hear of your loss.

I can see @XRaySpeX has provided you with some helpful information, but don't hesitate to let us know if you have any further questions, or if you'd like us to arrange a call from someone who can help you close the account.

Thanks.

Leanne.