topic Direct debit fraudulently done in Contracts & Billing

Direct debit fraudulently done

Janet281 — Mon, 16 Jan 2023 11:07:57 GMT

Can Oi please explain why EE has taken over £287 out of my account this morning..

Thanks

xxxxx xxxxxxxxx

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Re: Direct debit fraudulently done

Gareth43 — Mon, 16 Jan 2023 05:24:42 GMT

You would need to ring CS on 150 to find that out as no one on here as access to accounts.

Re: Direct debit fraudulently done

Schockwave — Mon, 16 Jan 2023 11:07:09 GMT

@Janet281 , are you able to look at your bill to see why all that money has been taken? You should be able to download it, otherwise, as @Gareth43 has written you will need to speak to the billing department, they will be able to take a look at what is going on as this is not customer service and there is no account access here.