topic Re: LPA in Contracts & Billing

LPA

Brooklyn22 — Thu, 12 Jan 2023 13:59:54 GMT

Good afternoon

I need to send in a copy of the Lasting power of attorney for my mom to the life events department, could you let me know the correct email address please

Re: LPA

Mustrum — Thu, 12 Jan 2023 14:24:33 GMT

@Brooklyn22 you can find ways to send the document in the following help page, including an email address near the bottom of the page.

https://ee.co.uk/help/help-new/managing-and-using-my-account/change-my-account/how-do-i-change-my-account-in-the-case-of-a-life-event

Re: LPA

XRaySpeX — Thu, 12 Jan 2023 14:32:06 GMT

I should think it will come under the category of "Ill Health":

Ill health

If you’re diagnosed with an illness or disability you believe will impact your ability to use or pay for your service in any way, please contact us and let us know.

We’ll need a written copy of your diagnosis on letter-headed paper, from either a doctor, NHS professional, solicitor or your local Citizens Advice Bureau.

Email us

Scan and email the relevant document and a covering letter to:

account.specialists@ee.co.uk

Please make the email subject ‘Care Helpdesk’

Mail us

Please send the relevant document and a covering letter to:

Care Helpdesk
6 Camberwell Way
Doxford Technology Park
Doxford
Sunderland
SR3 3XN