https://community.ee.co.uk/t5/Contracts-Billing/Suspended/m-p/1217971#M66622 <P>Hello <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3359793">@Steffanya1</a>.&nbsp;</P> <P>Welcome to the EE Community.&nbsp;</P> <P>Are you being connected to our call queue when trying to get in touch?</P> <P>Our customer care team will need to take payment to activate your services and will also be able to help change the settings for your My EE.&nbsp;</P> <P>Katie <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Mon, 09 Jan 2023 12:30:59 GMT Katie_B 2023-01-09T12:30:59Z https://community.ee.co.uk/t5/Contracts-Billing/Suspended/m-p/1217938#M66618 <P>Im struggling with my ee I used to have o2&nbsp;</P><P>and now I have EE and I’m struggling with it when I got into the app it says I’m not the owner. Before this Christmas I checked my account and said I didn’t need to pay my monthly yet cause it hadn’t finished and would come again on January 20&nbsp;</P><P>but my number has been suspended I tried to pay the amount asked £93.60 I gave that amount and now still nothing keeps saying I haven’t paid. I can’t reach them on call they won’t answer I don’t know what to do&nbsp;</P> Mon, 09 Jan 2023 10:53:35 GMT https://community.ee.co.uk/t5/Contracts-Billing/Suspended/m-p/1217938#M66618 Steffanya1 2023-01-09T10:53:35Z https://community.ee.co.uk/t5/Contracts-Billing/Suspended/m-p/1217971#M66622 <P>Hello <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3359793">@Steffanya1</a>.&nbsp;</P> <P>Welcome to the EE Community.&nbsp;</P> <P>Are you being connected to our call queue when trying to get in touch?</P> <P>Our customer care team will need to take payment to activate your services and will also be able to help change the settings for your My EE.&nbsp;</P> <P>Katie <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Mon, 09 Jan 2023 12:30:59 GMT https://community.ee.co.uk/t5/Contracts-Billing/Suspended/m-p/1217971#M66622 Katie_B 2023-01-09T12:30:59Z