topic Re: Website error in Contracts & Billing

Website error

Simon19781 — Wed, 04 Jan 2023 07:48:11 GMT

I'm trying to pay my bill but a message keeps popping up saying 'this is awkward, please try later'. Anyone else having this issue as I want to pay today with a different payment method

Re: Website error

Northerner — Wed, 04 Jan 2023 08:44:31 GMT

Hi @Simon19781

If you pay by direct debit and the EE billing cycle has started you will still be billed via your other payment even if you pay by an alternative method in advance.

https://ee.co.uk/help/help-new/billing-usage-and-top-up/paying-my-bill/how-do-i-pay-my-phone-bill

Thanks

Re: Website error

XRaySpeX — Wed, 04 Jan 2023 12:52:06 GMT

Try using Fast Payment online to pay by UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.