topic EE perks in Contracts & Billing

EE perks

Vickster10 — Tue, 03 Jan 2023 14:47:35 GMT

My contract changed at the end of October to a sim only and I applied EE Perks discount on the 2nd Nov to my account of two handsets codes:-

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and it seems the discount has not been applied to my account please could you issued new discount codes or advise.

Thank you

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[Mod edit: Please do not post personal information on the public board. Thanks!]

Chris_B — Tue, 03 Jan 2023 15:15:59 GMT

@Vickster10 To have discount applied after you have the contract you have to call customer services you can not do this yourself.

XRaySpeX — Tue, 03 Jan 2023 20:34:51 GMT

How is it possible to apply a discount code to an a/c? They can only be applied when ordering something.