topic Re: Upgrade in Contracts & Billing

Upgrade

Johnboy66 — Sat, 31 Dec 2022 13:35:33 GMT

Hi I have just upgraded my ipad to an iPad Pro. When will my other iPad contract show that its ended.

at the moment on my eye account it’s showing I have 3 devices.

my phone , my old iPad, and my new iPad Pro.

Re: Upgrade

Leanne_T — Sat, 31 Dec 2022 14:04:44 GMT

Hi @Johnboy66

Thanks for coming here.

If this was an upgrade, it should have kept the same number as your old iPad. Please give us a call on 150 and the team can check the account for you and help you get this sorted 🙂

Leanne.

Re: Upgrade

Johnboy66 — Sat, 31 Dec 2022 18:26:46 GMT

Hi thanks for your reply, I called 150 and got it all sorted now 👍😀

Re: Upgrade

Leanne_T — Sun, 01 Jan 2023 07:27:45 GMT

Thanks for letting me know @Johnboy66

Happy New Year.

Leanne.