https://community.ee.co.uk/t5/Contracts-Billing/Change-ownership/m-p/1214255#M66192 <P>I've just been advised by live chat that if I change ownership of a contract my friends and family discount will stay on there. They also said the new owner could upgrade straight away which contradicts this forum, can you confirm which is correct please?</P> Wed, 28 Dec 2022 16:01:33 GMT Valleyboi82 2022-12-28T16:01:33Z https://community.ee.co.uk/t5/Contracts-Billing/Change-ownership/m-p/1214255#M66192 <P>I've just been advised by live chat that if I change ownership of a contract my friends and family discount will stay on there. They also said the new owner could upgrade straight away which contradicts this forum, can you confirm which is correct please?</P> Wed, 28 Dec 2022 16:01:33 GMT https://community.ee.co.uk/t5/Contracts-Billing/Change-ownership/m-p/1214255#M66192 Valleyboi82 2022-12-28T16:01:33Z https://community.ee.co.uk/t5/Contracts-Billing/Change-ownership/m-p/1214423#M66212 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3334890">@Valleyboi82</a></P><P>The process for transferring to a new account says:&nbsp;</P><P><I>All recurring discounts can be kept <STRONG>with the exception</STRONG> of Multi Plan and <STRONG>Friends &amp; Family</STRONG> discounts. Both of these&nbsp;discounts will be removed from the customer's account.</I></P><P>This indicates that the discount would be removed if you were to change ownership.</P><P>Chris</P> Thu, 29 Dec 2022 08:34:05 GMT https://community.ee.co.uk/t5/Contracts-Billing/Change-ownership/m-p/1214423#M66212 Christopher_G 2022-12-29T08:34:05Z