topic Re: Cancel in Contracts & Billing

Cancel

Gregorw24 — Tue, 20 Dec 2022 15:57:27 GMT

U would like to cancel my ee dongle the now as no longer can afford it

Re: Cancel

XRaySpeX — Tue, 20 Dec 2022 16:05:27 GMT

@Gregorw24 : You need to contact EE giving 30 days notice of cancellation of your mobile contract. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.

Re: Cancel

Gregorw24 — Tue, 20 Dec 2022 16:48:52 GMT

Not a mobile contract
Gregor Whyte

Re: Cancel

XRaySpeX — Tue, 20 Dec 2022 17:50:54 GMT

It is! Your mobile router has a mobile SIM in it. That makes it a mobile contract. EE don't care 2 hoots which device you put the SIM in; it's still a mobile.

Re: Cancel

Gregorw24 — Tue, 20 Dec 2022 18:53:52 GMT

EtIt's not a, mobile contract it's a, dongle completely different from a phone contract
Gregor Whyte

Re: Cancel

XRaySpeX — Tue, 20 Dec 2022 18:58:01 GMT

Agreed it's not a phone, but it's still a mobile contract. You are paying monthly for the plan on the mobile SIM.

However, I shan't be going round in more circles if you refuse to take my advice on how to cancel a mobile contract.