topic Re: Need to cancel.my contract but want my number transferred to a different phone in Contracts & Billing

Need to cancel.my contract but want my number transferred to a different phone

Hazlt99 — Tue, 20 Dec 2022 11:08:03 GMT

Hi I need to cancel my contract but want my number to be transferred to a different phone

Re: Need to cancel.my contract but want my number transferred to a different phone

XRaySpeX — Tue, 20 Dec 2022 12:34:29 GMT

Is the other phone also on an EE contract?

Re: Need to cancel.my contract but want my number transferred to a different phone

Hazlt99 — Tue, 20 Dec 2022 14:08:52 GMT

Hi yes it is an ee contract but in my daughters name

Re: Need to cancel.my contract but want my number transferred to a different phone

XRaySpeX — Tue, 20 Dec 2022 14:10:34 GMT

EE won't port nos between its contracts. So you need to 1st port your existing no to another network's PAYG using a PAC from EE & then in reverse port it back to your new contract. This will also have the effect of cancelling your old contract.

You could alternatively move your old contract to PAYG with 30 days notice & then ask EE to transfer the no to your new contract.