https://community.ee.co.uk/t5/Contracts-Billing/Perks-not-applied/m-p/1207924#M65568 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3292292">@Cruise2</a>.</P> <P>I am sorry to hear your discount was not applied.</P> <P>Did you take all 4 contracts out over a year ago?</P> <P>What was advised when you spoke with our customer care team?</P> <P>Katie <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Thu, 08 Dec 2022 15:00:57 GMT Katie_B 2022-12-08T15:00:57Z https://community.ee.co.uk/t5/Contracts-Billing/Perks-not-applied/m-p/1207823#M65561 <P>My ee perks 20% nit been applied and been charged full contract prices on 4 contracts ..customer service not helping ..been missed sold contracts for over a year ..should I go to the ombudsman&nbsp;</P> Thu, 08 Dec 2022 11:52:23 GMT https://community.ee.co.uk/t5/Contracts-Billing/Perks-not-applied/m-p/1207823#M65561 Cruise2 2022-12-08T11:52:23Z https://community.ee.co.uk/t5/Contracts-Billing/Perks-not-applied/m-p/1207924#M65568 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3292292">@Cruise2</a>.</P> <P>I am sorry to hear your discount was not applied.</P> <P>Did you take all 4 contracts out over a year ago?</P> <P>What was advised when you spoke with our customer care team?</P> <P>Katie <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Thu, 08 Dec 2022 15:00:57 GMT https://community.ee.co.uk/t5/Contracts-Billing/Perks-not-applied/m-p/1207924#M65568 Katie_B 2022-12-08T15:00:57Z