https://community.ee.co.uk/t5/Contracts-Billing/No-internet/m-p/1207800#M65560 <P>My EE card is not giving me access to the internet.&nbsp; It's all we are using it for (not phone calls or texts).&nbsp; I want EE to check the account to ensure the SIM card hasn't been deactivated but I don't know how to contact them.&nbsp; I'm basically paying £35 per month for nothing. Any suggestions would help.</P> Thu, 08 Dec 2022 11:09:49 GMT MHallowell 2022-12-08T11:09:49Z https://community.ee.co.uk/t5/Contracts-Billing/No-internet/m-p/1207800#M65560 <P>My EE card is not giving me access to the internet.&nbsp; It's all we are using it for (not phone calls or texts).&nbsp; I want EE to check the account to ensure the SIM card hasn't been deactivated but I don't know how to contact them.&nbsp; I'm basically paying £35 per month for nothing. Any suggestions would help.</P> Thu, 08 Dec 2022 11:09:49 GMT https://community.ee.co.uk/t5/Contracts-Billing/No-internet/m-p/1207800#M65560 MHallowell 2022-12-08T11:09:49Z https://community.ee.co.uk/t5/Contracts-Billing/No-internet/m-p/1207871#M65563 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3050776">@MHallowell</a>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Are you using a pay monthly or pay as you go plan?</P> <P>Are you in the UK or roaming?</P> <P>What type of device are you using the SIM in?</P> <P>What happens when you try to connect to the internet?</P> <P>James</P> Thu, 08 Dec 2022 13:18:42 GMT https://community.ee.co.uk/t5/Contracts-Billing/No-internet/m-p/1207871#M65563 James_B 2022-12-08T13:18:42Z