topic Re: Cancelling contract in Contracts & Billing

Cancelling contract

May2022 — Mon, 05 Dec 2022 21:24:06 GMT

Hi - my husband and I are emigrating to Australia in Jan 2023 and need to cancel/ pay out our contract with Ee. Can you help with this - thank you

Re: Cancelling contract

Northerner — Mon, 05 Dec 2022 21:27:24 GMT

Hi @May2022

You need to call EE CS on 150 and arrange this.

Thanks

Re: Cancelling contract

XRaySpeX — Mon, 05 Dec 2022 22:52:47 GMT

You need to contact EE giving 30 days notice of cancellation of your mobile contract. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.

Re: Cancelling contract

Christopher_G — Tue, 06 Dec 2022 08:32:14 GMT

I see you've been given the correct advice here, @May2022. Good luck with your big move. 🙂

Chris