topic Cancel in Contracts & Billing

Cancel

fatemeh1989 — Sat, 03 Dec 2022 16:30:05 GMT

Hello, I got a SIM card in 1th November

And I signed a one-year contract

Unfortunately, I was working at that time

But it's been two days that I don't have a job anymore and getting 17 pounds to pay for a monthly internet 1G is too heavy for me and I'm a student.

I want you to guide me.

Thank you

Schockwave — Sat, 03 Dec 2022 16:43:24 GMT

Welcome to the community,

You would have to speak to customer service, as not sure they will just allow you to cancel.

bristolian — Sat, 03 Dec 2022 17:29:52 GMT

Contractually, once you are beyond any cooling-off period that may apply, then you are legally bound for the duration of your minimum term.

You need to call EE C/S on 150 and discuss your circumstances with them.