topic Re: Black Friday Deal in Contracts & Billing

Black Friday Deal

Tommy87 — Wed, 30 Nov 2022 23:43:15 GMT

I am currently on a SIM only deal that is now available to be renewed/upgraded as of this month, I'm trying to take advantage of the Black Friday SIM only deal (half price for 6months) but when I login the deal does not seem to be available.

Can anyone shed some light on this please.

Re: Black Friday Deal

Christopher_G — Thu, 01 Dec 2022 08:53:51 GMT

Hi @Tommy87

Could you try doing this on a different device or browser and let me know if it shows?

Chris

Re: Black Friday Deal

Tommy87 — Thu, 01 Dec 2022 18:45:23 GMT

Hi Christopher,

thank you for your reply. I’ve tried on two different devices and two different browsers and both are the same. I can select the deal and sign in to my account but it treats it like an additional plan rather than give me the option of upgrading to this deal.

If that makes sense.

Best Regards,

Tom

Re: Black Friday Deal

Christopher_G — Fri, 02 Dec 2022 08:09:48 GMT

OK, thanks for trying, @Tommy87

I suggest speaking to our Mobile Care team so that they can look into this for you.

Chris