https://community.ee.co.uk/t5/Contracts-Billing/Money-has-been-taken-2-times/m-p/1205223#M65285 <P>I’ve payed my bill on 28th manually, and and again it’s been taken today, which is 2nd.&nbsp;</P> Fri, 02 Dec 2022 05:18:19 GMT maxkirillov 2022-12-02T05:18:19Z https://community.ee.co.uk/t5/Contracts-Billing/Money-has-been-taken-2-times/m-p/1205223#M65285 <P>I’ve payed my bill on 28th manually, and and again it’s been taken today, which is 2nd.&nbsp;</P> Fri, 02 Dec 2022 05:18:19 GMT https://community.ee.co.uk/t5/Contracts-Billing/Money-has-been-taken-2-times/m-p/1205223#M65285 maxkirillov 2022-12-02T05:18:19Z https://community.ee.co.uk/t5/Contracts-Billing/Money-has-been-taken-2-times/m-p/1205227#M65286 <P>How was it taken the 2nd time? Direct Debit? These are processed in advance. Paying near the payment date will not stop a planned payment being taken.</P> Fri, 02 Dec 2022 07:01:21 GMT https://community.ee.co.uk/t5/Contracts-Billing/Money-has-been-taken-2-times/m-p/1205227#M65286 chistery 2022-12-02T07:01:21Z https://community.ee.co.uk/t5/Contracts-Billing/Money-has-been-taken-2-times/m-p/1205467#M65304 <P>Why did you pay your bill manually when you had a DD in operation? If you have a DD in operation you shouldn't make a manual payment on or soon after your billing date. It is then too late to stop the DD being auto taken in full. Now the extra will be used as credit against your next bill. It won't show on your a/c until the next bill.</P> Fri, 02 Dec 2022 13:46:54 GMT https://community.ee.co.uk/t5/Contracts-Billing/Money-has-been-taken-2-times/m-p/1205467#M65304 XRaySpeX 2022-12-02T13:46:54Z