topic Re: Changing to sim only deal in Contracts & Billing

Changing to sim only deal

Ashleigh2794 — Thu, 01 Dec 2022 07:16:08 GMT

I would like to change to a sim only deal as soon as possible please.

Northerner — Thu, 01 Dec 2022 08:10:45 GMT

Are you still in contract or are you on PAYG?

Can you provide a bit more information around your question.

Thanks

Ashleigh2794 — Thu, 01 Dec 2022 10:11:56 GMT

Yes i am still in contract however i would like to switch to a sim only deal! Hope you can help?

James_B — Thu, 01 Dec 2022 10:14:50 GMT

If you're still in contract, you may need to pay an early upgrade fee to switch to a SIM plan.

Our Customer Care Team will be happy to run through your options if you get in touch.

James

Ashleigh2794 — Thu, 01 Dec 2022 10:15:36 GMT

Yes i am still in contract however i would like to switch to a sim only deal. Hope you can help.

XRaySpeX — Thu, 01 Dec 2022 11:01:44 GMT

Text UP to 150 to see if you can upgrade now FoC.

You may upgrade to SIM-Only from your online MyEE under Upgrade Now but you may be liable for an early upgrade fee.

Ashleigh2794 — Thu, 01 Dec 2022 11:42:11 GMT

I dont understand what theyve sent me.

Kind regards
xxxxxxxx-xxxx xxxxxx

[Mod edit: Please do not post personal information on the public board. Thanks!]

James_B — Thu, 01 Dec 2022 11:49:06 GMT

Please call 150 from your EE phone to discuss switching to a SIM plan.

Thanks

James