topic Re: Upgrade text notifications in Contracts & Billing

Upgrade text notifications

GC2021 — Tue, 29 Nov 2022 20:49:51 GMT

Hi there, I am going to upgrade my daughter's phone for Christmas - can anyone tell me will she receive a text confirmation?

Is there any way I can stop this? What will the text say?

Thanks in advance

Re: Upgrade text notifications

Leanne_T — Wed, 30 Nov 2022 08:35:52 GMT

Hi @GC2021

Thanks for coming here.

The texts would show the plan has been changed and when the device has been dispatched.

To make sure the texts don't go to her number, please call us on 150 and the team will help you get the upgrade ordered and notifications to a different number.

Leanne 🙂

Re: Upgrade text notifications

GC2021 — Wed, 30 Nov 2022 11:38:15 GMT

Ahhh amazing thank you I will do that ☺️☺️

Re: Upgrade text notifications

Leanne_T — Wed, 30 Nov 2022 11:39:53 GMT

No problem @GC2021

Leanne 🙂