https://community.ee.co.uk/t5/Contracts-Billing/Bill-payment/m-p/1204064#M65141 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3269760">@Manning11</a>.</P> <P>I'd recommend getting in touch with our Customer Care team about this.</P> <P>They'll be able to help you find out what has happened with the payment.</P> <P>Jon</P> Tue, 29 Nov 2022 10:15:14 GMT Jon_K 2022-11-29T10:15:14Z https://community.ee.co.uk/t5/Contracts-Billing/Bill-payment/m-p/1204012#M65134 <P>Hi I payed half of my bill the other day and it said error but still took the money from my bank no record of the payment I made unless I go to my bank and look at the statement it happend last month but they refunded the money the same day but this time nothing has come back and there’s no record of the payment I made&nbsp;</P> Tue, 29 Nov 2022 08:08:02 GMT https://community.ee.co.uk/t5/Contracts-Billing/Bill-payment/m-p/1204012#M65134 Manning11 2022-11-29T08:08:02Z https://community.ee.co.uk/t5/Contracts-Billing/Bill-payment/m-p/1204064#M65141 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3269760">@Manning11</a>.</P> <P>I'd recommend getting in touch with our Customer Care team about this.</P> <P>They'll be able to help you find out what has happened with the payment.</P> <P>Jon</P> Tue, 29 Nov 2022 10:15:14 GMT https://community.ee.co.uk/t5/Contracts-Billing/Bill-payment/m-p/1204064#M65141 Jon_K 2022-11-29T10:15:14Z