topic Re: Charge in advance in Contracts & Billing

Charge in advance

Kay_11 — Mon, 21 Nov 2022 01:12:56 GMT

Are bills charged in advance? I’ve just changed to a sim only plan but been charged old tarrif?

Re: Charge in advance

XRaySpeX — Mon, 21 Nov 2022 02:40:06 GMT

@Kay_11 : Yes, you are charged each month 1 month in advance.

Re: Charge in advance

Kay_11 — Mon, 21 Nov 2022 07:58:28 GMT

Will I get refunded the difference then? as my new sim only contract started on 15 nov and it’s only £10 and I use to pay £29 for old tariff which is what has been taken out ?

Re: Charge in advance

Christopher_G — Mon, 21 Nov 2022 10:32:00 GMT

Has the plan changed in your My EE account, @Kay_11?

Chris