topic Re: Cancel sim in Contracts & Billing

Cancel sim

Mcquadex — Sat, 29 Oct 2022 03:43:03 GMT

I would like to cancel my monthly sim

Re: Cancel sim

XRaySpeX — Sat, 29 Oct 2022 03:45:21 GMT

Is it on contract or PAYG?

Re: Cancel sim

Denise01 — Sun, 20 Nov 2022 18:21:00 GMT

On contract

Re: Cancel sim

XRaySpeX — Sun, 20 Nov 2022 18:30:39 GMT

@Denise01 : You need to contact EE giving 30 days notice of cancellation of your mobile contract. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.

Re: Cancel sim

NoorAgha — Tue, 31 Jan 2023 14:13:59 GMT

I want to cancel one of my sim

Re: Cancel sim

XRaySpeX — Tue, 31 Jan 2023 14:34:27 GMT

@NoorAgha : Read above.

Re: Cancel sim

Leanne_T — Tue, 31 Jan 2023 14:42:29 GMT

Hi @NoorAgha

Thanks for coming here.

To cancel a contract, please call us on 150 and the team will help you with the cancellation request.

Leanne 🙂

Re: Cancel sim

Miniminx1 — Thu, 25 May 2023 14:20:06 GMT

I’m also trying to cancel my contract and am being sent round in circles by your automated system. Ridiculous. I only upgraded this week and really not happy with the price.

Re: Cancel sim

James_B — Thu, 25 May 2023 14:36:02 GMT

Hi @Miniminx1,

Welcome to the EE Community. 🙂

Did you upgrade online, in store or over the phone?

James