https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1199364#M64733 <P>I am due an upgrade in a few days and when i look on the options for phones on my account they all say not available to me?</P> Thu, 17 Nov 2022 20:54:04 GMT Cerri 2022-11-17T20:54:04Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1199364#M64733 <P>I am due an upgrade in a few days and when i look on the options for phones on my account they all say not available to me?</P> Thu, 17 Nov 2022 20:54:04 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1199364#M64733 Cerri 2022-11-17T20:54:04Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1199442#M64734 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2586524">@Cerri</a></P> <P>Thanks for coming here.&nbsp;</P> <P>Does the same happen if you log into your <A href="https://shop.ee.co.uk/ee-upgrades" target="_blank">My EE account on the EE Shop</A> and select upgrade?&nbsp;</P> <P>Leanne.</P> Fri, 18 Nov 2022 08:04:13 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1199442#M64734 Leanne_T 2022-11-18T08:04:13Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1199448#M64735 Thanks for your email yeah does'nt matter which way i do it i have the same<BR />issue Fri, 18 Nov 2022 08:15:15 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1199448#M64735 Cerri 2022-11-18T08:15:15Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1199470#M64737 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2586524">@Cerri</a></P> <P>Can you text UP to 150, does this show you are eligible to upgrade?&nbsp;</P> <P>Leanne <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Fri, 18 Nov 2022 08:33:44 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1199470#M64737 Leanne_T 2022-11-18T08:33:44Z