topic Re: Ending contract in Contracts & Billing

Ending contract

Discodog — Wed, 16 Nov 2022 15:21:06 GMT

I will be cancelling my service when my contract ends on Dec 27th 2022. When I give my 30days notice do I have to wait until that date or can I give notice 30days before the end date ready for Dec 27th to be the final date. I am intending to keep my current phone & move onto a very cheap basic pay as you go sim card either with EE or another provider. 99% of my phone is used on wifi so paying for something I don't need.

Re: Ending contract

XRaySpeX — Wed, 16 Nov 2022 15:22:48 GMT

You may give your 30 days notice any time from 27 Nov.

Re: Ending contract

Schockwave — Wed, 16 Nov 2022 17:50:51 GMT

@Discodog , if you want to keep your current number and move to another provider, you will need a PAC code, but if you want to remain with EE and change to a pay as you go, you do not need PAC code, just speak to EE and they should be able to move you to pay as you go.