https://community.ee.co.uk/t5/Contracts-Billing/Why-are-my-bills-so-high-since-I-joined-EE-from-Virgin/m-p/1198675#M64665 <P>BILL DATE&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; AMOUNT</P> <P>15.8.22&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;£ 10</P> <P>12/9/22&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;£17;30</P> <P>12/10/22&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;£&nbsp; 62.72</P> <P>7/11/22&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;£ 27</P> <P>They are charging me for a number I have not got</P> <P>14/11/22&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; £ 45.57</P> Wed, 16 Nov 2022 14:56:15 GMT shahid1957 2022-11-16T14:56:15Z https://community.ee.co.uk/t5/Contracts-Billing/Why-are-my-bills-so-high-since-I-joined-EE-from-Virgin/m-p/1198675#M64665 <P>BILL DATE&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; AMOUNT</P> <P>15.8.22&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;£ 10</P> <P>12/9/22&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;£17;30</P> <P>12/10/22&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;£&nbsp; 62.72</P> <P>7/11/22&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;£ 27</P> <P>They are charging me for a number I have not got</P> <P>14/11/22&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; £ 45.57</P> Wed, 16 Nov 2022 14:56:15 GMT https://community.ee.co.uk/t5/Contracts-Billing/Why-are-my-bills-so-high-since-I-joined-EE-from-Virgin/m-p/1198675#M64665 shahid1957 2022-11-16T14:56:15Z https://community.ee.co.uk/t5/Contracts-Billing/Why-are-my-bills-so-high-since-I-joined-EE-from-Virgin/m-p/1198681#M64666 <P>Nobody here has access to your account as this is a user forum with a handful of EE employees working as moderators.</P><P>You want to call customer services on 150. They alone can tell you what is happening.</P> Wed, 16 Nov 2022 14:27:37 GMT https://community.ee.co.uk/t5/Contracts-Billing/Why-are-my-bills-so-high-since-I-joined-EE-from-Virgin/m-p/1198681#M64666 grsdev 2022-11-16T14:27:37Z https://community.ee.co.uk/t5/Contracts-Billing/Why-are-my-bills-so-high-since-I-joined-EE-from-Virgin/m-p/1198703#M64669 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3179740">@shahid1957</a>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>It sounds like you may have used some services that aren't included in your plan's allowances.</P> <P>Have you checked your bill breakdown in <A href="https://id.ee.co.uk/login" target="_blank">My EE</A>?</P> <P>James</P> Wed, 16 Nov 2022 15:24:04 GMT https://community.ee.co.uk/t5/Contracts-Billing/Why-are-my-bills-so-high-since-I-joined-EE-from-Virgin/m-p/1198703#M64669 James_B 2022-11-16T15:24:04Z