https://community.ee.co.uk/t5/Contracts-Billing/Price-plan-error/m-p/1198166#M64630 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3236761">@Lele_1</a>&nbsp;, have you actually spoken to customer service first to see what they have to say, before launching a complaint?</P> Tue, 15 Nov 2022 11:39:16 GMT Schockwave 2022-11-15T11:39:16Z https://community.ee.co.uk/t5/Contracts-Billing/Price-plan-error/m-p/1198047#M64610 <P>Hi I’m new here I have a question, how long does it take to have a complaint looked into please?</P> Tue, 15 Nov 2022 06:56:17 GMT https://community.ee.co.uk/t5/Contracts-Billing/Price-plan-error/m-p/1198047#M64610 Lele_1 2022-11-15T06:56:17Z https://community.ee.co.uk/t5/Contracts-Billing/Price-plan-error/m-p/1198080#M64613 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3236761">@Lele_1</a>&nbsp;</P> <P>Please read EE complaints code which explains.</P> <P><A href="https://ee.co.uk/help/help-new/safety-and-security/protecting-your-information/complaints-code-of-practice" target="_blank">https://ee.co.uk/help/help-new/safety-and-security/protecting-your-information/complaints-code-of-practice</A></P> <P>Thanks&nbsp;</P> Tue, 15 Nov 2022 08:41:59 GMT https://community.ee.co.uk/t5/Contracts-Billing/Price-plan-error/m-p/1198080#M64613 Northerner 2022-11-15T08:41:59Z https://community.ee.co.uk/t5/Contracts-Billing/Price-plan-error/m-p/1198166#M64630 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3236761">@Lele_1</a>&nbsp;, have you actually spoken to customer service first to see what they have to say, before launching a complaint?</P> Tue, 15 Nov 2022 11:39:16 GMT https://community.ee.co.uk/t5/Contracts-Billing/Price-plan-error/m-p/1198166#M64630 Schockwave 2022-11-15T11:39:16Z