https://community.ee.co.uk/t5/Contracts-Billing/Tipup/m-p/1197631#M64575 <P>From my bank account they have deducted 10£ to renew my package but still no credit in my account&nbsp;</P> Sun, 13 Nov 2022 23:51:28 GMT Inesh 2022-11-13T23:51:28Z https://community.ee.co.uk/t5/Contracts-Billing/Tipup/m-p/1197631#M64575 <P>From my bank account they have deducted 10£ to renew my package but still no credit in my account&nbsp;</P> Sun, 13 Nov 2022 23:51:28 GMT https://community.ee.co.uk/t5/Contracts-Billing/Tipup/m-p/1197631#M64575 Inesh 2022-11-13T23:51:28Z https://community.ee.co.uk/t5/Contracts-Billing/Tipup/m-p/1197646#M64577 <P>The online version of My EE and the mobile app have not been reporting allowances correctly for the past fortnight. You can text "AL" (without the quotes) to 150 and you should get a text message back detailing your balance and remaining allowance.</P> Mon, 14 Nov 2022 07:00:59 GMT https://community.ee.co.uk/t5/Contracts-Billing/Tipup/m-p/1197646#M64577 grsdev 2022-11-14T07:00:59Z