topic Re: How do i see my mobile phone bill in Contracts & Billing

How do i see my mobile phone bill

AndrewBury — Fri, 11 Nov 2022 15:40:01 GMT

I cant see my phone bill online.

It says im not the account holder which of course i am, its never been linked to anyone else.

XRaySpeX — Fri, 11 Nov 2022 16:29:21 GMT

@AndrewBury : You need to be set up yourself as the Bill Payer under Account Settings > Manage Numbers

AndrewBury — Sat, 12 Nov 2022 00:02:15 GMT

So why am I not now the bill payer nobody else has ever paid my bill or been on my account 🤷‍♂️

Sent from my iPhone

Jon_K — Sat, 12 Nov 2022 09:00:47 GMT

You may have set your account up like this when it was first set up, but it can be corrected.

If you can set yourself as the bill payer you'll be able to see everything.

Jon

AndrewBury — Sat, 12 Nov 2022 17:30:01 GMT

And how do I do that because I can’t get into settings as it thinks I’m not the bill payer please

Jon_K — Sun, 13 Nov 2022 09:34:01 GMT

If you're unable to do this in your account, you'll need to contact our Customer Care team @AndrewBury.

They'll be able to make the change for you.

Jon