https://community.ee.co.uk/t5/Contracts-Billing/Charged-again-for-30-initial-phone-fee/m-p/1196294#M64414 <P>Hello</P><P>The fee you need to pay to begin your contract and get your phone has been added to my first bill so instead of being charged £53 I’ve been charged £83. Could someone please help?</P><P>Thanks!</P> Thu, 10 Nov 2022 09:08:43 GMT Joedene 2022-11-10T09:08:43Z https://community.ee.co.uk/t5/Contracts-Billing/Charged-again-for-30-initial-phone-fee/m-p/1196294#M64414 <P>Hello</P><P>The fee you need to pay to begin your contract and get your phone has been added to my first bill so instead of being charged £53 I’ve been charged £83. Could someone please help?</P><P>Thanks!</P> Thu, 10 Nov 2022 09:08:43 GMT https://community.ee.co.uk/t5/Contracts-Billing/Charged-again-for-30-initial-phone-fee/m-p/1196294#M64414 Joedene 2022-11-10T09:08:43Z https://community.ee.co.uk/t5/Contracts-Billing/Charged-again-for-30-initial-phone-fee/m-p/1196356#M64427 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3226158">@Joedene</a>,</P><P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><P>Did you make an upfront payment with a credit or debit card when you placed your order? If you did, have you checked your bank statement to make sure the payment was successful?</P><P>Does this payment show as a credit on your first bill?</P><P>James</P> Thu, 10 Nov 2022 11:38:10 GMT https://community.ee.co.uk/t5/Contracts-Billing/Charged-again-for-30-initial-phone-fee/m-p/1196356#M64427 James_B 2022-11-10T11:38:10Z