topic Cancel upgrade in Contracts & Billing

Cancel upgrade

Imankandil — Sat, 05 Nov 2022 10:57:37 GMT

Can you cancel my upgrade to unlimited data. I want to pay 15 £ as stated in my basic contract

Re: Cancel upgrade

Leanne_T — Sat, 05 Nov 2022 12:01:48 GMT

Welcome to the community.

If you have upgraded the plan and would like to cancel this, please call us on 150 and the team will get this looked into for you.

Thanks.

Leanne 🙂

Re: Cancel upgrade

Kellie1990 — Wed, 21 Dec 2022 13:41:09 GMT

Hi I just upgraded my Fone but I thought it was the iPhone with the 3 cameras and I hadn’t changed it to the colour I wanted either can this be cancelled please?

Re: Cancel upgrade

James_B — Wed, 21 Dec 2022 14:11:24 GMT

Hi @Kellie1990,

Welcome to the EE Community. 🙂

Our upgrades team will be happy to help if you get in touch on 150.

Thanks

James