topic Re: Only able to download the last 2 months bills in Contracts & Billing

Only able to download the last 2 months bills

tobermory45 — Fri, 04 Nov 2022 21:03:47 GMT

When trying to download bills from Jan 2022 nothing downloads. Only able to download last two months. Anyone else?

Leanne_T — Sat, 05 Nov 2022 08:04:09 GMT

Thanks for coming here.

Have you tried another browser?

What device are you using?

Leanne 🙂

tobermory45 — Sat, 05 Nov 2022 09:20:15 GMT

It works for the 2 most recent months so can't see how it would be a browser issue. If it is that's pretty poor design.

Leanne_T — Sat, 05 Nov 2022 09:26:51 GMT

If the same happens in another browser, please call us on 150 and the team can get this looked into for you @tobermory45

Leanne.

JanetBaxter1 — Tue, 08 Nov 2022 19:38:51 GMT

Yes me too, seems others have this issue. Same on different browsers and devices, download button doesn't work.

tobermory45 — Tue, 08 Nov 2022 21:00:47 GMT

I've tried safari and chrome and same problem. Please resolve this ee. Should be simple for you to check.