https://community.ee.co.uk/t5/Contracts-Billing/Confused/m-p/1192329#M64021 <P>I thought I’d just upgraded to an iPhone 14 to lower my monthly bill but I’m so confused with it all! My current contract doesn’t end till June 23 and is £91 odd per month, this new one is £53 odd per month. The Email says additional line’?!? All I wanted to do was lower my monthly bill so I’m confused? I don’t mind signing up to a new 24 month contract but what’s the catch with this? Do I have to return my phone and also will there be extra charges as the new monthly cost is lower than it was it’s misleading and unclear when I ordered it. Thank you in advance&nbsp;</P> Wed, 02 Nov 2022 01:04:08 GMT Thecomb 2022-11-02T01:04:08Z https://community.ee.co.uk/t5/Contracts-Billing/Confused/m-p/1192329#M64021 <P>I thought I’d just upgraded to an iPhone 14 to lower my monthly bill but I’m so confused with it all! My current contract doesn’t end till June 23 and is £91 odd per month, this new one is £53 odd per month. The Email says additional line’?!? All I wanted to do was lower my monthly bill so I’m confused? I don’t mind signing up to a new 24 month contract but what’s the catch with this? Do I have to return my phone and also will there be extra charges as the new monthly cost is lower than it was it’s misleading and unclear when I ordered it. Thank you in advance&nbsp;</P> Wed, 02 Nov 2022 01:04:08 GMT https://community.ee.co.uk/t5/Contracts-Billing/Confused/m-p/1192329#M64021 Thecomb 2022-11-02T01:04:08Z https://community.ee.co.uk/t5/Contracts-Billing/Confused/m-p/1192339#M64022 <P>You haven't upgraded. You've ordered a new additional line. Now you're paying for both.</P> <P>You can't downsize your plan mid-term.</P> <P>&nbsp;</P> Wed, 02 Nov 2022 04:22:39 GMT https://community.ee.co.uk/t5/Contracts-Billing/Confused/m-p/1192339#M64022 XRaySpeX 2022-11-02T04:22:39Z