topic Re: Need to cancel contract - no access to phone number in Contracts & Billing

Need to cancel contract - no access to phone number

Matt-apple1 — Tue, 01 Nov 2022 21:44:02 GMT

Hi,

I need help cancelling both of my contracts with EE.

I moved abroad last year and forgot to cancel my EE contract, and have since been unable to cancel the contract as it says I need to ring them on 150, which I can't do as I no longer have my EE sim.

Could someone please help with this?

Re: Need to cancel contract - no access to phone number

XRaySpeX — Tue, 01 Nov 2022 21:48:47 GMT

You need to contact EE giving 30 days notice of cancellation of your mobile contract. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.

Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.

Re: Need to cancel contract - no access to phone number

bristolian — Tue, 01 Nov 2022 21:49:09 GMT

You can contact EE C/S from abroad using either +44 800 0798586 or +44 7953 966250