https://community.ee.co.uk/t5/Contracts-Billing/Can-t-change-billing-details/m-p/1191250#M63922 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3196397">@Chrishenry</a>&nbsp;,</P> <P>Welcome to the community,</P> <P>Are you able to log in to your account via the website?</P> <P>You should then see manage numbers and you should be able to change it to account holder.</P> Sun, 30 Oct 2022 17:11:29 GMT Schockwave 2022-10-30T17:11:29Z https://community.ee.co.uk/t5/Contracts-Billing/Can-t-change-billing-details/m-p/1191230#M63916 <P>I’m unable to change my billing details as I am not the ‘account holder’, I can only do a one off payment and anything else the app and website just tell me to speak to the account holder.</P><P>However, I’ve been removed from the account holders side so they can’t see or change anything themselves.</P><P>&nbsp;</P><P>Can anyone help? I just want to set up a direct debit but it won’t let me.</P> Sun, 30 Oct 2022 16:39:23 GMT https://community.ee.co.uk/t5/Contracts-Billing/Can-t-change-billing-details/m-p/1191230#M63916 Chrishenry 2022-10-30T16:39:23Z https://community.ee.co.uk/t5/Contracts-Billing/Can-t-change-billing-details/m-p/1191250#M63922 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3196397">@Chrishenry</a>&nbsp;,</P> <P>Welcome to the community,</P> <P>Are you able to log in to your account via the website?</P> <P>You should then see manage numbers and you should be able to change it to account holder.</P> Sun, 30 Oct 2022 17:11:29 GMT https://community.ee.co.uk/t5/Contracts-Billing/Can-t-change-billing-details/m-p/1191250#M63922 Schockwave 2022-10-30T17:11:29Z