topic Re: Billing query in Contracts & Billing

Billing query

LizzieG30 — Sat, 29 Oct 2022 15:31:36 GMT

Current bill shows 56p for "services from other companies". Number is shown as 66061 dated Friday 14 October at 18:47pm.

I've checked my phone for that date... nothing out of the ordinary.

Any ideas what this 56p charge is for?

Re: Billing query

bristolian — Sat, 29 Oct 2022 15:34:39 GMT

According to the third party services tool this is a shortcode operated by CLX Communications.

There's nothing obvious from a quick Google search, so I'd suggest emailing CLX on the address the tool gives, if you're unsure what service you may have used.

Re: Billing query

LizzieG30 — Sat, 29 Oct 2022 15:40:43 GMT

Thanks for your response.I have absolutely no idea why sinch should show up in my bill. Ah well - another unsolved mystery from EE.Note to self. Pop into store next time I'm nearby and ask them to explain in detail.

Liz

Re: Billing query

XRaySpeX — Sat, 29 Oct 2022 15:46:24 GMT

That's a service ID for a third party charge. You can check these at http://ee.co.uk/help/accounts-billing-and-topping-up/billing-and-payment/your-bill-explained/third-p...