https://community.ee.co.uk/t5/Contracts-Billing/Removal-of-secondary-number/m-p/1190100#M63785 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3188001">@Seb8479</a>&nbsp;,</P> <P>Welcome to the community,</P> <P>Unfortunately you will have to ring customer service to get this sorted. I usually find it takes around 10-15 minutes for someone to reply, the most is 30 minutes. You just have to be patient, as they are dealing with customers just like you.</P> Thu, 27 Oct 2022 11:20:53 GMT Schockwave 2022-10-27T11:20:53Z https://community.ee.co.uk/t5/Contracts-Billing/Removal-of-secondary-number/m-p/1190085#M63782 <P>I recently changed my phone with EE, at that point I saw that there is a secondary number still on my account - a device from years ago I think. The assistant told me to ring through to cancel it. I can never get through to talk to an operator,&nbsp; is there sny way I can remove the number online?</P> Thu, 27 Oct 2022 10:40:51 GMT https://community.ee.co.uk/t5/Contracts-Billing/Removal-of-secondary-number/m-p/1190085#M63782 Seb8479 2022-10-27T10:40:51Z https://community.ee.co.uk/t5/Contracts-Billing/Removal-of-secondary-number/m-p/1190100#M63785 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3188001">@Seb8479</a>&nbsp;,</P> <P>Welcome to the community,</P> <P>Unfortunately you will have to ring customer service to get this sorted. I usually find it takes around 10-15 minutes for someone to reply, the most is 30 minutes. You just have to be patient, as they are dealing with customers just like you.</P> Thu, 27 Oct 2022 11:20:53 GMT https://community.ee.co.uk/t5/Contracts-Billing/Removal-of-secondary-number/m-p/1190100#M63785 Schockwave 2022-10-27T11:20:53Z