topic Re: Sim Only in Contracts & Billing

Sim Only

Debs5 — Wed, 26 Oct 2022 15:06:22 GMT

Hi I currently have a Sim Only for £21.86 (160gb) per month but only use a fraction of this as not constantly on my phone whilst out. I also have home broadband with you Fibre Plus with PAYG landline at £33.97 per month.

Is there a cheaper Sim Only available? I only need around 5gb as used to get another 5gb awarded as have the home broadband although that seems to have disappeared since purchasing the Sim Only when my contract phone ended.

Thanking you for your help in this matter.

Re: Sim Only

XRaySpeX — Wed, 26 Oct 2022 15:10:42 GMT

You can't downsize you plan mid-term w/out paying off your contract.

Re: Sim Only

Debs5 — Wed, 26 Oct 2022 15:17:44 GMT

Thanks for your response I've been told I can upgrade so thought I'd ask about a possible change on the Sim Only but if I have to pay off the existing contract then that'd be too much.

Re: Sim Only

XRaySpeX — Wed, 26 Oct 2022 15:20:00 GMT

Yes, you may change your plan mid-term to a more expensive plan with more data.

Re: Sim Only

Debs5 — Wed, 26 Oct 2022 15:30:52 GMT

Thanks thats a start but not sure how happy they'll be as really looking for a cheaper monthly alternative.

Re: Sim Only

Chris_B — Wed, 26 Oct 2022 17:22:21 GMT

@Debs5 You lost the 5Gb of extra data when you changed over to the sim only, to get any extra data for having EE broadband you have to have a full contract.

Re: Sim Only

Debs5 — Wed, 26 Oct 2022 18:43:07 GMT

Thank you had a feeling it was because of no contract phone but wasn't sure.