topic Close my account as I am now in Australia. Paid up to date. in Contracts & Billing

Close my account as I am now in Australia. Paid up to date.

Shillfilly — Wed, 26 Oct 2022 05:59:21 GMT

I have tried to phone EE SEVERAL times from Australia haven’t used my account for over 2 months, paid up to dare urgently need to close my account but can’t get in touch with them..

Re: Close my account as I am now in Australia. Paid up to date.

Chris_B — Wed, 26 Oct 2022 07:28:42 GMT

@Shillfilly You can give notice by writing to EE

EE Customer Services
6 Camberwell Way
Sunderland
Tyne and Wear
SR3 3XN
United Kingdom

Include your name, address, EE account number and/or EE mobile number.

Your 30-days notice will be taken from when they receive your letter.

Re: Close my account as I am now in Australia. Paid up to date.

Shillfilly — Wed, 26 Oct 2022 09:51:15 GMT

Thank you for your message. I managed to get an email to them today asking them to close my account, it is SIM card only. Hopefully I will get a response. If not I will write to them as your advice.
Many thanks,Shillfilly.

Re: Close my account as I am now in Australia. Paid up to date.

Chris_B — Wed, 26 Oct 2022 12:57:05 GMT

@Shillfilly There isn’t an email address you can use so I very much doubt you’ll get any response from that.