https://community.ee.co.uk/t5/Contracts-Billing/Retured-phone/m-p/1188940#M63604 <P>Hi I upgraded 2 weeks ago. I sent my old phone back on 17th Oct, its now 24th Oct and i keep getting texts saying EE haven't received it yet.. what can I do</P> Mon, 24 Oct 2022 08:52:57 GMT Pfriery 2022-10-24T08:52:57Z https://community.ee.co.uk/t5/Contracts-Billing/Retured-phone/m-p/1188940#M63604 <P>Hi I upgraded 2 weeks ago. I sent my old phone back on 17th Oct, its now 24th Oct and i keep getting texts saying EE haven't received it yet.. what can I do</P> Mon, 24 Oct 2022 08:52:57 GMT https://community.ee.co.uk/t5/Contracts-Billing/Retured-phone/m-p/1188940#M63604 Pfriery 2022-10-24T08:52:57Z https://community.ee.co.uk/t5/Contracts-Billing/Retured-phone/m-p/1188981#M63610 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3180265">@Pfriery</a></P> <P>Welcome to the community.</P> <P>It is probably just going through the system to be scanned in. If you would like an update, it may be worth speaking to our <A href="https://ee.co.uk/contact-ee" target="_blank">customer service team</A>.<BR />Chris</P> Mon, 24 Oct 2022 11:28:45 GMT https://community.ee.co.uk/t5/Contracts-Billing/Retured-phone/m-p/1188981#M63610 Christopher_G 2022-10-24T11:28:45Z