https://community.ee.co.uk/t5/Contracts-Billing/being-charged-extra-for-changing-to-sim-only/m-p/1187526#M63432 <P>Today I've changed my plan to sim only, contract ends on 08/11/22 and when I looked at upcoming bill I'm going be charged £27 extra, WHY? you say you need 30 days notice to cancel a contract but when you change plan it takes effect straight away so you can charge me for my current contract and the one i've choose? why not start the new plan at the end of my contract? i find this absolute joke? might just cancel all together and go somewhere else now.</P> Wed, 19 Oct 2022 18:44:34 GMT wilada 2022-10-19T18:44:34Z https://community.ee.co.uk/t5/Contracts-Billing/being-charged-extra-for-changing-to-sim-only/m-p/1187526#M63432 <P>Today I've changed my plan to sim only, contract ends on 08/11/22 and when I looked at upcoming bill I'm going be charged £27 extra, WHY? you say you need 30 days notice to cancel a contract but when you change plan it takes effect straight away so you can charge me for my current contract and the one i've choose? why not start the new plan at the end of my contract? i find this absolute joke? might just cancel all together and go somewhere else now.</P> Wed, 19 Oct 2022 18:44:34 GMT https://community.ee.co.uk/t5/Contracts-Billing/being-charged-extra-for-changing-to-sim-only/m-p/1187526#M63432 wilada 2022-10-19T18:44:34Z https://community.ee.co.uk/t5/Contracts-Billing/being-charged-extra-for-changing-to-sim-only/m-p/1187527#M63433 <P>What plan were you on before, and what have you changed to?</P> <P>When did you make the change, and when is your monthly billing date?</P> <P>What explanation is given on your bill for the £27 charge?</P> Wed, 19 Oct 2022 18:52:49 GMT https://community.ee.co.uk/t5/Contracts-Billing/being-charged-extra-for-changing-to-sim-only/m-p/1187527#M63433 bristolian 2022-10-19T18:52:49Z https://community.ee.co.uk/t5/Contracts-Billing/being-charged-extra-for-changing-to-sim-only/m-p/1187531#M63440 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wilada_0-1666206240210.png" style="width: 400px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/23626iCCFED8FEDA18F26F/image-size/medium?v=v2&amp;px=400" role="button" title="wilada_0-1666206240210.png" alt="wilada_0-1666206240210.png" /></span></P><P>This is what it says, but when I click on it to see what the charge is for it don't show me. My phone bill was £74 before but changed to a sim only plan which is £31 a month. Why not change the plan at the end of my contract</P> Wed, 19 Oct 2022 19:09:17 GMT https://community.ee.co.uk/t5/Contracts-Billing/being-charged-extra-for-changing-to-sim-only/m-p/1187531#M63440 wilada 2022-10-19T19:09:17Z https://community.ee.co.uk/t5/Contracts-Billing/being-charged-extra-for-changing-to-sim-only/m-p/1187532#M63441 <P>At a guess the new plan's charges have been generated but the credits for the previous plan haven't appeared yet - but if you're concerned I would recommend calling CS on 150 who have access to your account.</P> Wed, 19 Oct 2022 19:14:47 GMT https://community.ee.co.uk/t5/Contracts-Billing/being-charged-extra-for-changing-to-sim-only/m-p/1187532#M63441 bristolian 2022-10-19T19:14:47Z