topic Re: Phone suspended in Contracts & Billing

Phone suspended

Suzy23 — Wed, 19 Oct 2022 11:47:52 GMT

My phone is suspended but it won’t allow anyone to call me now or let me call 150 to speak to someone…bill will be paid a week in Friday!

Re: Phone suspended

Chris_B — Wed, 19 Oct 2022 12:52:48 GMT

@Suzy23 once a phone is cut off all calls even to EE customer services are not possible it’s still a call. You’ll have to call from a different phone. If ever you can not pay on time you need to call customer services ASAP to inform them.

Re: Phone suspended

Schockwave — Wed, 19 Oct 2022 13:41:02 GMT

@Suzy23 , if you have Skype, you can call EE for free:

https://ee.co.uk/contact-ee/account-billing/mobile

Or use another phone to ring them.