topic Re: Swapping contract to a different account in Contracts & Billing

Swapping contract to a different account

Shayl98 — Sun, 16 Oct 2022 12:49:44 GMT

my brother currently has my phone In his name and I play him monthly for it. Is it possible to put the contract of my phone in my name?

Re: Swapping contract to a different account

XRaySpeX — Sun, 16 Oct 2022 13:01:34 GMT

You need to call CS with both of you available on the line to effect a change of ownership. You will need to pass a credit check. You will then be paying for your own contract. If you can't do it together CS will give the current owner a password for you to quote when you call.

Re: Swapping contract to a different account

Chris_B — Sun, 16 Oct 2022 13:03:57 GMT

@Shayl98 Your brother will need to call customer services and request a change of ownership. You’ll need to be present as you’ll have to agree to taking ownership and you’ll also have to pass a credit check.
If you can not be present then your brother will have to be given a code that he must then give to you so you can call customer service and then give that code so you can then proceed with the process.

Re: Swapping contract to a different account

Shayl98 — Sun, 16 Oct 2022 14:41:19 GMT

Thankyou very much for your help!!