https://community.ee.co.uk/t5/Contracts-Billing/Upgraded-wrong-number/m-p/1185885#M63210 <P>There isn't any access to your individual account on this forum, you're best calling CS on 150 - the agents there can likely assist further.</P> <P>Any upgrade or new phone purchased via online or telesales has a statutory 14days "change of mind" right of return.</P> Sat, 15 Oct 2022 10:07:57 GMT bristolian 2022-10-15T10:07:57Z https://community.ee.co.uk/t5/Contracts-Billing/Upgraded-wrong-number/m-p/1185880#M63206 <P>I received my upgrade yesterday, but I realised when it was received I actually upgraded my sons sim only account, which I was paying £10 a month on 🤦‍<span class="lia-unicode-emoji" title=":female_sign:">♀️</span> Now it’s at 63 which I can afford. Is there anything I can do to amend to get a cheaper deal or am I best sending back and going back to old contract?&nbsp;</P> Sat, 15 Oct 2022 09:48:30 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgraded-wrong-number/m-p/1185880#M63206 Asher_mcb 2022-10-15T09:48:30Z https://community.ee.co.uk/t5/Contracts-Billing/Upgraded-wrong-number/m-p/1185885#M63210 <P>There isn't any access to your individual account on this forum, you're best calling CS on 150 - the agents there can likely assist further.</P> <P>Any upgrade or new phone purchased via online or telesales has a statutory 14days "change of mind" right of return.</P> Sat, 15 Oct 2022 10:07:57 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgraded-wrong-number/m-p/1185885#M63210 bristolian 2022-10-15T10:07:57Z