topic Re: Up grade my contract runs out today cant up grade on line in Contracts & Billing

Up grade my contract runs out today cant up grade on line

Jules108 — Fri, 14 Oct 2022 12:49:35 GMT

Hi I'm trying to up grade but having problems on line cant get through to ee high call volumes will I beable to still use my phone

Re: Up grade my contract runs out today cant up grade on line

Jules108 — Fri, 14 Oct 2022 12:56:01 GMT

Hi I am trying to up grade on my phone on line but having problems and ee have got high call volumes it runs out today will I still be able to use my phone please

Re: Up grade my contract runs out today cant up grade on line

XRaySpeX — Fri, 14 Oct 2022 13:03:59 GMT

Yes. These mobile contracts don't just end, just the min. term expires. They are not fixed term contracts. After the min. term they just carry on at the same price on a rolling 30-days' notice basis until you explicitly cancel, upgrade or port your no. away.

Re: Up grade my contract runs out today cant up grade on line

Jon_K — Sat, 15 Oct 2022 07:40:26 GMT

Hi @Jules108.

What happens when you try to upgrade online?

Our call queues may be shorter today if you're able to try getting in touch.

Jon