topic Re: Mobile contract length in Contracts & Billing

Mobile contract length

Amanda1967 — Wed, 12 Oct 2022 22:28:25 GMT

Having looked on EE and receiving a strange email ,are EE adding longer contracts ? The email had a part saying 36 month term? Can anyone help ,is this going to be a choice when getting a new device?

Re: Mobile contract length

Christopher_G — Thu, 13 Oct 2022 07:29:08 GMT

Hi @Amanda1967

Welcome to the community.

What was the email address that the email came from? Could you post a bit about what that part of the email said?

Chris

Re: Mobile contract length

Amanda1967 — Thu, 13 Oct 2022 08:22:35 GMT

I can’t find the email ,must have deleted it ,sorry. Thought it was strange . Maybe a scammer as it had a link which I wasn’t going to click on .

Sent from my iPhone

Re: Mobile contract length

Schockwave — Thu, 13 Oct 2022 08:55:10 GMT

@Amanda1967 , have you checked your deleted folder to see if it is still there or have you already emptied your deleted folder?

Re: Mobile contract length

Amanda1967 — Thu, 13 Oct 2022 09:01:35 GMT

I have checked everywhere on my phone and I am afraid it’s been totally deleted.

Sent from my iPhone